Return Policy

At PawFloat™, we encourage customers to carefully review product details and sizing information before placing an order.

Sizing Responsibility

Customers are responsible for selecting the correct size for their dog. Please review our sizing chart before purchasing. We are unable to offer refunds or exchanges due to incorrect size selection.

Order Changes & Cancellations

Due to our fast order processing times, orders cannot be canceled, modified, or changed once they have been placed.

Shipping Delays

Shipping carriers may occasionally experience delays outside of our control. Shipping delays do not qualify for refunds, cancellations, or chargebacks.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue.

Upon review, we may provide a replacement or refund.

Contact

For assistance, please contact our support team before initiating a payment dispute.